Industry 5.0? Getting People Back into the Loop: Production Pulse

July 24, 2025
With its focus on technology and connectivity, Industry 4.0 didn't put enough attention on people and how they fit into manufacturing, says Sarah Tilkens at the KPI Lab.

Industry 4.0 is still a vague term to many in manufacturing. To some, it’s projects that fit the strict standards of the German consortium that developed the term. For others, it’s synonymous with Industrial Internet of Things connectivity – systems that draw data from machines to optimize processes.

Most agree, however, that it’s a tech thing. Industry 4.0 advocates talk about the need to manage workers differently, but the thrust of the movement is machine learning, data collection, data-based decision modeling and data-driven process improvement.

So, where do people have a say? To Sarah Tilkens, a former GE Healthcare lean guru who now runs the KPI Lab, that’s why we need Industry 5.0.

“The problem (with Industry 4.0) is with the focus so much on productivity and efficiency. People became really, really burned out and disengaged,” Tilkens said. “So, a lot of the systems became very rigid. They weren’t as flexible. They weren’t as creative. And I think that’s what led to… Industry 5.0, which again is all around human led innovation.”

Tilkens shared her thoughts with IndustryWeek editor Jill Jusko, someone who’s spent 25 years writing about continuous improvement and operational excellence.

About the Author

Robert Schoenberger

Editor-in-Chief

LinkedIn: linkedin.com/in/robert-schoenberger-4326b810

Bio: Robert Schoenberger has been writing about manufacturing technology in one form or another since the late 1990s. He began his career in newspapers in South Texas and has worked for The Clarion-Ledger in Jackson, Mississippi; The Courier-Journal in Louisville, Kentucky; and The Plain Dealer in Cleveland where he spent more than six years as the automotive reporter. In 2014, he launched Today's Motor Vehicles (now EV Manufacturing & Design), a magazine focusing on design and manufacturing topics within the automotive and commercial truck worlds. He joined IndustryWeek in late 2021.

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