Bookshelf: Management Rewired: Why Feedback Doesn't Work and Other Surprising Lessons From the Latest Brain Science

The author takes a leap from the latest neuroscience to its implications for business-world competitiveness. He explains how research involving brain scans, cognitive experiments and behavioral studies should change all aspects of management, from strategies to sales, to leadership. His position: "The implications should inspire dramatic, counterintuitive changes to established management practices that were never before questioned." Jacobs contends that most of what we take for granted about management is probably wrong. For example:

Feedback -- both positive and negative -- doesn't improve performance. He says studies show that positive feedback has no effect on an employee's behavior and that negative feedback only makes bad performance worse.

See Also

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