Building up to Operational Excellence: How to Turn Early Wins into Long-Term Transformation
Operational excellence isn’t just about minimizing downtime or optimizing efficiency—it’s about a holistic, employee-centric approach. Quick wins drive momentum, but true transformation happens when strategy, engagement, and execution align for long-term success.
April 23, 2025
12:00 PM ET / 11:00 AM CT / 9:00 AM PT / 4:00 PM GMT
Operational excellence can be tough to define. Is it minimizing downtime, optimizing efficiencies and increasing throughput? Or, is it being customer-focused and keeping an employee-centric mindset?
Well, yes. All of that and more.
However, working on any of these individual elements will ultimately result in slow gains (wins), the plateauing of performance typically below world-class levels and a loss of leadership conviction.
A holistic approach, starting with rapid improvement wins on problematic issues, will produce truly transformational change. Gaining buy-in to core goals and strategies by engaging the workforce in the process develops the right habits and dashboards to enable operational excellence for the long-term.
Join us for this free webinar to learn how to:
Harness your workforce as a source of continuous improvement
Ensure your operational excellence approach is not just about continuous improvement, but also about rapid Improvement
Apply a ‘losses approach’ to direct where you should be allocating your resources/establishing projects
Phil McIntyre | VP / Managing Director | Performance Solutions by Milliken
Phil McIntyre's career spans more than 36 years in manufacturing, supply chain, and business leadership. He's worked with companies around the world, in a multitude of industry verticals, contributing to organizations at all levels in Engagement Design and Leadership, Cost Management, Due Diligence, Leadership Coaching and Development, Performance Facilitation, and Project and Change Management.
Phil holds a Bachelor of Science in Industrial Engineering from Clemson University and a Master of Business Administration from Wake Forest University.
Darren O'Connor | Director of Business Development | Performance Solutions by Milliken
Darren has worked for Milliken & Co. for 20+ years in a variety of roles and responsibilities years. Darren has supported global and pan-European clients across several countries/languages/cultures in the automotive, textile, food and paper / packaging industries. Darren partners with organizations at all levels in the strategic and tactical implementation of Leadership, Health & Safety, Supply Chain and Performance Excellence.
Darren holds a BSc (Hons) Degree in Safety, Health & Environmental Management, from the University of Manchester as well as earning Industrial Engineering and Management Diplomas from the University of Central Lancashire. Darren is NEBOSH Diploma qualified Health & Safety Professional with a Black Belt in Lean Six Sigma.
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