April 2, 2025
12:00 PM ET / 11:00 AM CT / 9:00 AM PT / 5:00 PM GMT
Duration: 1 hour
Sponsor: ServiceNow
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Summary
Getting procurement, production, logistics and customer service to operate in harmony has long been the promise of data-driven manufacturing, a holy grail most have failed to discover. Achieving seamless efficiency demands IT to become a driving force of innovation and success, not a siloed department focused on security and protecting networks from their own users.
New AI tools can smash those siloes and transform IT into a value creator, particularly for enterprises managing global operations. In this live session, learn how IT and business leaders use AI Agents to streamline service management across IT, production, logistics and customer support at scale. Discover how AI optimizes incident resolution, change management and asset tracking to reduce downtime, manage large-scale infrastructures and enhance user experiences. From automating workflows to providing data-driven insights, AI-powered platforms are transforming manufacturing service operations to drive organization-wide innovation.
This isn't a hypothetical manufacturing-of-the-future. We'll share real-world examples and that provide actionable insights for manufacturers. We’ll demonstrate how AI-driven service management improves operational efficiency, enhances global supply chain visibility and fosters collaboration across departments. Explore strategies to:
- Integrate AI solutions with complex IT systems
- Automate routine tasks
- Scale operations effectively to meet the demands of a global market
Join us to explore how AI-powered service management solutions can empower your IT team to manage multi-site operations, achieve operational brilliance and build a resilient, future-ready manufacturing ecosystem.
