Bookshelf: Supply Chain Excellence: A Handbook for Dramatic Improvement Using the SCOR Model, 2nd Edition

March 7, 2008

By Peter Bolstorff and Robert Rosenbaum, AMACOM, 2007, 304 pages, $39.99

The genius of the Supply Chain Operations Reference (SCOR) definition of supply chain management is that it simplifies the complexities of SCM down to five simple terms that everybody can agree on: plan, source, make, deliver, return.

The full-blown SCOR model itself, however, is quite comprehensive in scope, spanning various levels from operations strategy (Level 1) to phased implementation (Level 4). In effect, the SCOR model combines business process reengineering with benchmarking, best practices and process measurement, resulting in something resembling a framework for executing a supply chain project.

Setting the book at a fictionalized manufacturing company, authors Bolstorff (a SCOR consultant) and Rosenbaum (publisher of IndustryWeek's sister publication, American Machinist) guide the reader through the step-by-step process of launching a supply chain transformation.

This revised edition includes new Design Chain Operations Reference (DCOR) and Customer Chain Operations Reference (CCOR) models, as well as a new chapter on "Extending Excellence Beyond the Supply Chain." The book is built on the experiences gained from more than 60 supply chain improvement projects using the SCOR model.

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About the Author

Dave Blanchard | Senior Director of Content

Focus: Supply Chain

Call: (941) 208-4370

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During his career Dave Blanchard has led the editorial management of many of Endeavor Business Media's best-known brands, including IndustryWeek, EHS Today, Material Handling & Logistics, Logistics Today, Supply Chain Technology News, and Business Finance. He also serves as senior content director of the annual Safety Leadership Conference. With over 30 years of B2B media experience, Dave literally wrote the book on supply chain management, Supply Chain Management Best Practices (John Wiley & Sons, 2010), which has been translated into several languages and is currently in its second edition. He is a frequent speaker and moderator at major trade shows and conferences, and has won numerous awards for writing and editing. He is a voting member of the jury of the Logistics Hall of Fame, and is a graduate of Northern Illinois University.