Process innovation expert John Dyer talks about the need for leadership coming together on the details of their Lean implementation.
Well-known manufacturing process consultant and Lean expert John Dyer says in order to take the "fear factor" out of Lean manufacturing, the whole organization needs to come together.
He says all parts of a company should adopt these process improvements, including sales and back-office functions.
Dyer says Lean needs to be viewed by the leadership as a device to achieve company goals.
