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Sometimes I say “wax on” as I gesture. It has become a joke about the way I am constantly moving my hand in a circle as I describe the flow of people, equipment, processes and PDCA. It looks like I am channeling the sensei from Karate Kid, but the importance of the circle versus the line is no joke.
Operators walk down the line, pass the part to the next process or operator, and walk back to their start point empty-handed. Material handlers pick up pallets from the dock, put them into the warehouse, and return to get the next pallet with empty forks. Full trucks drop off their cargo and head home with an empty trailer or no trailer at all.
Empty hands, empty forks, and empty trailers are all waste. Traveling further than needed with 50% utilization is not the concept of flow, or of lean, or a formula for business success.
The characteristics of a circle help to conceptualize and remember important aspects of flow. And it is fun.
2. Do not cross the stream. With the start and end close together, it is possible to have the path cross itself. There will be trouble where it crosses. Water, electricity and parts will follow the path of least resistance. In a process where the flow crosses, is where parts will skip a process. If it is a route or operator path, it is where collisions occur or where we have congestion and bottlenecks.
4. Circular, but not circles. A circle is rarely the optimal path. The benefits of the “U” shaped cell are well known, but any shape that has the start and end close together, does not cross and minimizes total distance is a winner. The advantages of having a short distance from one side of the path to the other include being able to rebalance work load, ability to add or subtract resources to match demand, and not having to travel the full route when not required.
A straight line of processes from receiving to shipping is a definite improvement over chaos, and it looks sexy on the CAD drawing, but it almost guarantees that even as the parts and processes may have minimum travel, that the people and material handling equipment will be traveling empty half the time. The route map with nice arrows on a map showing delivery routes is exciting, but has to have arrows coming back.
Circles are better than lines. Wax on.
Robert H. Simonis is the senior operations consultant at KCE Consulting LLC. Robert has over 20 years of leadership experience including 10 years in manufacturing management and 10 years of global responsibilities in automotive, electronics, machining, logistics, and complex assembly operations, and is recognized as a lean enterprise expert. Email robert.simonis@KCEconsulting.com or www.kceconsulting.com.