Change Agent Competencies

Dec. 12, 2013

What are the required competencies of a change management professional?

Last month I attended the Change Connect Symposium produced by the Association of Change Management Professionals Pacific Northwest Chapter.

During the event we facilitated a workshop on finding and developing change agents. In the workshop about 40 change management professionals divided into six groups to list their collective thoughts on four issues.

The four issues are:

Required competencies of a change management professional
Sources of change management talent
Activites to develop change management competency
Compensation and retention activities

This is the first of four blogs on the results. What are the required competencies of a change management professional?

Competencies

Analytical Skills
Proactive
Listening Skills
Emotional Intelligence
Detail Oriented
Process Orientation
Baptized in the Real World
OD (Organizational Development) Background
Communications (Engaging)
Adaptability
Low Ego
Curiosity

About the Author

Bill Wilder | Founder and Director

Bill Wilder, MEd, is the founder and director of the Life Cycle Institute, the learning, leadership and change management practice at Life Cycle Engineering (www.LCE.com). The Institute integrates the science of learning and the science of change management to help organizations produce results through behavior change.

Bill led the creation of the 3A learning process that incorporates the concepts of active learning and change management. He has worked with many organizations to develop learning and change management solutions that engage people and drive accountability for behavior changes that deliver results.

Bill is a certified Prosci Change Management professional and is one of the few Prosci Authorized Training Provider Certified instructors in the world. He is the author of several articles, white papers and videos on the topics of learning and change management.