Growing MRO business: Closing the gaps

Reliability, quality and a competitive price are table stakes in the business of maintaining and repairing industrial facilities and equipment, commonly known as Maintenance, Repair and Operations (MRO). Given the nature of MRO, urgency can often catapult to the top of the list of requirements. Sellers who cannot consistently come through will almost certainly be dropped from future consideration.

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Reliability, quality and a competitive price are table stakes in the business of maintaining and repairing industrial facilities and equipment, commonly known as Maintenance, Repair and Operations (MRO). Discover what your MRO customers really want. Get the insights you need to close the gaps between buyer/seller expectations and cement your success.

Test your MRO knowledge here to see if you know what your buyers really want,
and then find more information in the study below:

Download this free study for more insights about industrial MRO customers.

Growing MRO business: Closing the gaps
A study of the differing perceptions and behaviors within this vital relationship

Visit UPS.com for more information on how MRO buyer/seller relationships are changing and what you can do to adapt and thrive in this ever-changing environment.