Gaining a Supply Chain Edge

Why Now Is the Time to 'Face the Titans'

Sept. 24, 2013

We've all been watching as Amazon and Walmart shake up the retail landscape. They're on the offensive, so what should other organizations do for their counter-offensive?

Jim Tompkins

Www Tompkinsinc Com Wp Content Uploads 2013 09 Facing The Titans

I have some big news to share with you.

We’ve all been watching as Amazon and Walmart shake up the retail landscape. And we keep watching as these Titans of business discover even better ways to conduct business and take customer satisfaction to new heights.

To put it simply, Amazon and Walmart are on the offensive. So other organizations have to launch their own counter-offensives. My new video, Facing the Titans, examines what’s behind their successes and explores what your business can do to forcefully respond.

I break down the five elements that every counter-offensive needs to focus on:

Omnichannel
Store Fulfillment
Same-Day Delivery (read more about same-day delivery here)
Planning-Execution
Demand-Driven Value Network

Take these five elements and shape them into a strategy and action plan that meets the unique requirements of your customers.

You can also learn more about this topic in a new podcast, “What Business is Amazon In? The Answer Will Change Your Thinking.” Listen to it here to gain more valuable insights as you develop your counter-offensive.

We should stop sitting back and just watching the Titans story unfold. The time to “Face the Titans” is right now. If you have thoughts about how Walmart and Amazon are impacting business today – and how we can respond – I hope you will share them here.

Best,

Jim

About the Author

Jim Tompkins | CEO

Dr. James A. Tompkins is an international authority on leadership, logistics, material handling, outsourcing, and supply chain best practices. As the founder and CEO of Tompkins International, he provides leadership for Tompkins globally.

His 30-plus years as CEO of a consulting / integration firm and his focus on helping companies achieve profitable growth give him an insider’s view into what makes great companies even better. Listen to an interview of Jim Tompkins on the Business Leader Radio show.

As a high-level business advisor, his unique perspective prepares corporations and executives for the future.

To share his knowledge and provide up-to-date information on supply chain and business trends, he developed the GoGoGo! Blogand Global Supply Chain Podcast.

He has written or contributed to more than 30 books and eBooks, including Caught Between the Tiger and the Dragon, Bold Leadership, Logistics and Manufacturing Outsourcing, The Supply Chain Handbook, andNo Boundaries. Jim has been quoted in hundreds of business and industry magazines such as The Journal of Commerce, Supply & Demand Chain Executive, and FORTUNE, and he has spoken at more than 4,000 international engagements.

Jim has served as President of the Institute of Industrial Engineers, the Materials Management Society, and the College-Industry Council on Material Handling Education, and Purdue has named him a Distinguished Engineering Alum. He has also received more than 50 awards for his service to his profession.